On Friday June 30th Milwaukee Power Tools sent out a mass email to it’s users regarding their new High Demand 9.0Ah M18 battery pack. This email was a safety notice specifically discussing the new High Demand 9.0 battery pack and not other M18 packs. The issue in question is with highly conductive liquids causing problems. In extreme cases creating a short-circuit which could lead to smoking or fire. If you are a Milwaukee M18 cordless platform user please take the time to read the notice below and be aware of the possible risks of the 9.0Ah battery when conductive liquids are present.
Milwaukee’s Official Mailing
IMPORTANT SAFETY NOTICE
MILWAUKEE® EXPANDS WARNINGS & INSTRUCTIONS FOR M18™ HIGH DEMAND™ 9.0 BATTERY PACK
In consultation with the U.S. Consumer Product Safety Commission (“CPSC”), Milwaukee Tool is voluntarily expanding the warnings and instructions for the MILWAUKEE M18 HIGH DEMAND 9.0 battery pack (model no. 48-11-1890).
If highly conductive or corrosive fluids get inside the M18 HIGH DEMAND 9.0 battery pack in sufficient quantities, they can cause the battery pack to fail. Failure can include short-circuit which, in the extreme situation, can result in smoking or fire, even when not in use. Examples of highly conductive or corrosive fluids include seawater, certain industrial chemicals and bleach or bleach-containing products.
This safety notice does not require users to return their M18 HIGH DEMAND 9.0 battery pack.
Milwaukee Tool is committed to your utmost safety while delivering the highest quality and most innovative products in the power tool industry.
For more information, go to milwaukeetool.com/SafetyNotices.
Any customers who believe highly conductive or corrosive fluids have entered their M18 HIGH DEMAND 9.0 battery pack should immediately contact Milwaukee Tool at 1-844-577-5515 (7am to 10pm Eastern Time Sunday through Saturday).
Your Milwaukee Tool Customer Service Team
7am to 10pm Eastern Time
Sunday through Saturday